Review Guidelines
Help us maintain India's most trusted review platform by following these guidelines
Be Honest & Authentic
Share only your genuine experiences. Do not post reviews for businesses you haven't used or products you haven't purchased.
Be Specific & Detailed
Provide specific details about your experience. What did you like? What could be improved? General reviews are less helpful.
Be Respectful & Constructive
Even negative reviews can be helpful when written respectfully. Focus on the facts, not personal attacks.
What's Allowed ✅
Genuine Experiences
Reviews based on actual experiences with businesses, products, or services you've used.
Honest Opinions
Share your honest thoughts, both positive and negative, without bias or external influence.
Specific Details
Include relevant details about timing, quality, service, and other factors that matter.
Helpful Information
Provide context that would help other users make informed decisions.
What's Prohibited ❌
Fake Reviews
- • Reviews from non-existent experiences
- • Paid or incentivized reviews
- • Reviews from multiple accounts
- • Exaggerated or fabricated claims
Spam Content
- • Duplicate reviews from same user
- • Repetitive content across platforms
- • Excessive identical reviews
- • Irrelevant or off-topic content
Abusive Behavior
- • Personal attacks or harassment
- • Threatening or harmful language
- • Discriminatory content
- • Hate speech or offensive remarks
Conflicts of Interest
- • Reviews by business owners (without disclosure)
- • Reviews by employees (without disclosure)
- • Reviews by competitors
- • Reviews from affiliated parties
Review Standards
5-Star Reviews
Exceptional experience. Exceeded expectations in every way.
4-Star Reviews
Good experience with minor issues or strong in most areas.
3-Star Reviews
Average experience. Some positives and negatives.
2-Star Reviews
Below average. Multiple significant issues.
1-Star Reviews
Very poor experience. Not recommended.
Moderation Process
Automated Screening
All reviews are automatically screened for spam, abusive language, and policy violations before publication.
AI Analysis
AI-powered analysis detects suspicious patterns, fake reviews, and coordinated manipulation attempts.
Manual Review
Our moderation team manually reviews flagged content for accuracy and compliance with guidelines.
Action Taken
Violating reviews are removed, and repeat offenders face account suspension or permanent ban.
Reporting Abuse
How to Report
- Click the "Report" button on any review
- Select the reason for reporting
- Add additional details (optional)
- Submit your report
Report Reasons
- Fake or misleading
- Spam or irrelevant
- Offensive or abusive
- Conflicts of interest
Consequences of Violations
Review Removal
Violating reviews will be removed immediately, along with any votes or interactions.
Trust Score Penalty
Your trust score will be reduced, making your future reviews less credible.
Account Warnings
Repeated violations will result in warnings, temporary suspensions, or permanent account ban.
Legal Action
In severe cases, we may take legal action as per Indian IT Rules 2021.